Unable to change email storage folder in Windows Live Mail. Get Help.

If your C: drive starts to run out of space, one of the most frustrating experiences can be figuring out what can be deleted or moved to another drive in order to free up storage.

This is very true with trendy computers that are usually organized with little SSD drives as their C: drive, which can easily run out of space due to their smaller storage capacity.


If your mistreatment Windows Live Mail it’ll store your email by neglect your C: drive.

If you are like me and save almost all of your email, then your Live Mail store can grow to a very large size.
Thankfully, the program provides the ability to easily change the location where your mail is stored so that you can move it to another drive that may have more free space available.

This article can walk you thru ever-changing wherever your Windows Live Mail e-mail is kept.

Note: Your Windows Live Mail e-mail is kept by default within the %UserProfile%\AppData\Local\Microsoft\Windows Live Mail.
  1. The first step in moving your mail store is to start Windows Live Mail. Once the program has started to click on the program’s menu, which is found in the upper left-hand corner of the program.
  2. Once the menu is open click on the Options section and then click on the Mail menu option. This will open the overall tab of the Mail choices screen. Please click on the Advanced options tab.
  3. Now click on the Maintenance button, this will bring you to the Maintenance settings screen.
  4. Now click on the Store Folder option. This will open a little window that shows the trail to this mail store folder.
  5. On we can change the location that Windows Live Mail stores its email. To do this, click on the Change button and you will now be presented with a Browse dialog box where you can select the new location for the mail store.
  6. Here, browse to an existing location that you wish to move your mail to or create a new folder.
  7. Once you’re done, click on the OK button. You will now be shown the Store Location dialog box with the new path that you selected.
  8. To have Windows Live Mail use this new folder, click on the OK button, after that you will be shown a pop-up window that asking for restart Windows Live Mail for these changes to go into effect. Click on the OK button during this prompt then shut Windows Live Mail.
  9. Once you close Windows Live Mail, the program will automatically copy all your existing mail and mail folders to the new location.
  10. Once it is done, you can start Windows Live Mail again and the program will now be storing your mail in the new location.
  11. Unfortunately, even though Windows Live Mail states it is moving your mail it is actually just copying it. You will still need to delete your old Windows Live Mail folder in order to free up space on your C: drive. To do this shut Windows Live Mail and browse to the recent Windows Live Mail folder that is found underneath the subsequent folder:

    In Windows XP: C:\Documents and Settings\\Application Data\Microsoft\
    In Windows 10, 8, 7, Vista: C:\Users\AppData\Local\Microsoft\
  12. When you open that folder you will see a subfolder named Windows Live Mail. This is your old mail store. First, rename it to Windows Live Mail.old and begin Windows Live Mail once more.
  13. If you can still access your email then we know that the program is using the new folder and we can safely delete the old one.
  14. Close Windows Live Mail again and now delete the Windows Live Mail.old folder. When the folder has finished deleting, you can now empty your Recycle Bin.

Windows Live Mail is now using the new folder and you have freed up space it was using on your C: drive. If you have any questions performing these steps, please ask for the Windows Live Mail helps at the email help desk.